Introduction

Abdallah Fouad Group, a prominent organization across diverse industries, recognized challenges in their HR and IT systems due to outdated on-premise solutions, limiting operational efficiency and strategic decision-making. To overcome these issues and streamline processes, the group partnered with Oracle to explore advanced, cloud-based HR and IT solutions. The IT Head, supported by key HR and IT leaders, facilitated this engagement, focusing on overcoming pain points identified in their current system through a comprehensive analysis. By leveraging Oracle Best Practices and in-depth consultations, Abdallah Fouad Group adopted Oracle’s cloud infrastructure to enhance compliance, improve scalability, and drive growth with data-driven insights.

Business Challenges

Abdallah Fouad Group (AFG) encountered significant challenges in implementing Oracle Fusion Payroll due to the repercussions of previous experiences with the system. Establishing effective communication channels with AFG’s business owners was crucial to refine the payroll implementation. A key challenge involved aligning Oracle’s business process models and standard functions to effectively address AFG’s specific policies and procedures. Additionally, AFG required comprehensive reporting capabilities to meet operational, transactional, and audit needs. Utilizing Oracle’s standard reporting tools and customized reports was essential to deliver the insights AFG required, ensuring a smooth and efficient payroll system aligned with organizational standards.

Why Abdallah Fouad Group selected Oracle

Abdallah Fouad Group chose Oracle HCM Cloud for its comprehensive, scalable, and innovative approach to modern HR management. Oracle’s reputation for reliable cloud-based solutions and its ability to seamlessly integrate with AFG’s complex payroll needs made it an ideal choice. Transitioning to Oracle HCM Cloud enabled AFG to streamline HR processes, meet specific policy requirements, and enhance reporting capabilities. This move supported AFG’s goals for operational efficiency and provided the flexibility required to address future growth, all while delivering cost-effective solutions that improved both workforce management and employee experience.

Proposed Solution by Raya

Raya International Services (RIS) proposed a robust solution for Abdallah Fouad Group (AFG), focusing on Oracle Fusion Payroll reconfiguration within the existing Oracle Fusion HCM Cloud environment. Leveraging over 25 years of expertise and a team of top-tier bilingual consultants, RIS utilized Oracle’s proven methodology with a hybrid approach combining on-site and offshore activities.

The project unfolded in phases, beginning with on-site workshops during the architecture phase, collaborative CRP sessions in the configuration phase, and comprehensive training and UAT sessions. RIS concentrated on refining payroll components while maintaining processes that aligned with AFG’s satisfaction. In addition to optimizing payroll, RIS enhanced the security roles and privileges directly related to payroll management. By building on the existing Core-HR, Self-Service, and Absence Management modules, this project achieved a seamless reimplementation aligned with AFG’s HR and IT objectives.

Business Results

The Oracle HCM Cloud implementation, guided by RIS for Abdallah Fouad Group, delivered substantial business results by optimizing payroll processes and addressing critical pain points with Oracle best practices. By reconfiguring key payroll components, Oracle enabled seamless, accurate payroll management aligned with AFG’s specific requirements. This solution not only increased productivity through efficient, automated payroll functions but also reduced costs associated with manual errors and process redundancies. Moreover, Oracle’s enhanced reporting tools empowered AFG with comprehensive operational and audit reports, allowing better decision-making and improved compliance, ultimately strengthening AFG’s employee experience and HR efficiencies.

Raya’s Added Value

RIS is one of the leading companies specializing Oracle solution implementation. We boast extensive experience across various sectors and are equipped with a team of highly qualified resources, many of whom hold Oracle certifications.

RIS was fully responsible on the implementation starting from the inception Milestone till the transition Milestone ( Conduct Analysis and Data Gathering sessions prepare the Solution Design , Train the Business users and Support in the UAT and fix the issues raised from the UAT , and finally Deploy the solution on the production instance.