Hospitality and F&B Solutions

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Hospitality and Food & Beverage (F&B) industry is one of the most dynamic  sectors within the global service industry encompassing a wide range of services, technologies, and strategies designed to enhance the guest experience and streamline operations in hospitality and F&B establishments such as hotels, restaurants, cafes, resorts, and more.

Raya International Services offers a comprehensive range of software and services tailored specifically for the hospitality industry. As a trusted partner for Oracle solutions, we provide the full range of Oracle products designed to enhance the operational efficiency and guest experience of hotels, resorts, and other hospitality establishments. Whether you’re a small boutique hotel or a large chain, our software solutions will help you streamline your operations and achieve greater success.

With our extensive portfolio of Oracle solutions for the hospitality industry, you can elevate your business to new heights. Our offerings include:

  • Property Management Systems (PMS)

Oracle Opera: Experience the power of Oracle Opera, a leading PMS that empowers hotels to efficiently manage their front office, reservations, housekeeping, and more. With its user-friendly interface and robust features, Oracle Opera simplifies daily operations, improves guest satisfaction, and maximizes revenue opportunities. We offer Oracle Opera Cloud and On- Premise licenses as well as end to end implementation services.

  • Guest Experience and Engagement (POS)

Oracle Simphony: Take your guest experience to the next level with Oracle Simphony, a comprehensive suite of tools designed to optimize guest services and engagement. From personalized guest profiles and loyalty programs to mobile ordering and concierge services, Oracle Simphony enables hotels to deliver exceptional experiences that keep guests coming back.

  • Inventory and Procurement Management

Oracle Inventory Management: Efficient inventory management is crucial for hospitality businesses. With Oracle Inventory Management, you can easily track and manage your inventory, streamline procurement processes, and reduce costs. From food and beverage to housekeeping supplies, Oracle Inventory Management provides real-time visibility into your inventory levels, ensuring you never run out of essential items.

In addition to being a reseller of those Oracle solutions, we are a full-service provider. Our team of experts is dedicated to supporting you throughout your journey. From assisting you in selecting the right software solutions to seamless implementation and ongoing support, we are here to help you leverage the full potential of Oracle technology and drive your business forward.

Raya Added Value

At Raya International Services, we pride ourselves on delivering exceptional value to our customers in the hospitality and food & beverage sectors. As a reseller and full-service provider of Oracle solutions, we go above and beyond to ensure your success. Our comprehensive suite of services and our deep market and technical expertise make us the ideal partner for your business. Here’s how we add value at every step of the journey:

  • Oracle Cloud Solutions

Oracle Hospitality Cloud provides a scalable and secure platform for hosting your applications, enabling you to easily manage your operations, enhance guest experiences, and optimize revenue opportunities. Our cloud solutions can integrate with a wide range of applications, such as accounting software, CRM systems, and online booking platforms. With no upfront hardware investments and reduced maintenance and support expenses, you can allocate your resources more effectively.

  • End-to-End Implementation

We understand that a successful implementation is crucial to the seamless integration of software solutions into your existing infrastructure. Our team of experienced professionals will guide you through the entire implementation process, from planning and configuration to data migration and training. With our end-to-end implementation services, you can be confident that your transition to Oracle solutions will be smooth and hassle-free.

  • Market and Technical Expertise

With years of experience in the hospitality and food & beverage industries, we possess a deep understanding of the unique challenges and requirements of your business. Our team of industry experts combines their market knowledge with technical expertise to provide tailored solutions that address your specific needs. We stay up-to-date with the latest industry trends and technological advancements, ensuring that you always have access to the most innovative solutions.

  • Support

We believe that ongoing support is critical to the success of your business. Our dedicated support team is available to assist you with any questions or issues that may arise. Whether you need technical assistance or guidance in optimizing your software solutions, we are committed to providing timely and effective support. Your success is our priority, and we will work closely with you to ensure that you maximize the value of your investment.

  • Customer Success Management

Our customer success management approach goes beyond traditional customer support. We partner with you to understand your unique business goals and challenges. By leveraging our in-depth industry knowledge and expertise, we develop tailored strategies to help you achieve your objectives. We provide ongoing guidance, best practices, and proactive recommendations to ensure that you get the most out of your Oracle solutions and drive your business forward.

  • Innovation

We recognize that innovation is key to staying ahead in today’s dynamic business landscape. As your trusted partner, we are committed to bringing you the latest advancements in technology and continuously enhancing our solutions to meet your evolving needs. We collaborate with Oracle and other industry leaders to deliver innovative tools and features that empower you to differentiate yourself in the market and exceed customer expectations.

  • ROI (Return on Investment)

We understand that investing in software solutions is a significant decision. That’s why we focus on delivering a strong return on your investment. By optimizing your operations, improving efficiency, and enhancing the guest or customer experience, our solutions contribute to your bottom line. We work closely with you to quantify and measure the impact of our solutions, ensuring that you achieve a tangible and sustainable return on your investment.

At Raya International Services, our value lies not only in the quality of our Oracle solutions but also in the comprehensive range of services and expertise we bring to the table. We are committed to your success and will be there with you every step of the way, from implementation to ongoing support and beyond. Contact us today to discover how we can help you transform your business, drive innovation, and achieve remarkable results.

Company Expertise

For further information contact our team of experts