Introduction

Mohammed Sweilem Al-Shareef sons Company, a prominent player in the wholesale, transportation, and logistics sector in Saudi Arabia, faced significant operational challenges that hindered their efficiency and growth. To address these challenges, the company embarked on a digital transformation journey with the implementation of Oracle Fusion SaaS products to be fulfilled through the team of experts of Raya International Services. This initiative aimed to foster growth and innovation, drive performance through data and analytics, and achieve cost reduction in a challenging market.

Business Challenges

Al-Shareef Sons Company struggled with an outdated financial architecture that lacked deep visibility and analysis capabilities. Their procure-to-pay cycle was inefficient and insufficiently adapted to their current business needs. Operational silos between departments caused communication breakdowns and inefficiencies, while reliance on manual, paper-based processes slowed down operations and increased error risks. Additionally, transitioning from legacy systems to a modern, cloud-based solution required substantial change management and skill development for key users.

Why Al Shareef selected Oracle

Al-Shareef Sons Company selected Oracle Fusion SaaS applications due to their comprehensive and integrated solutions that addressed the company’s needs. Oracle’s reputation for robust, scalable, and innovative cloud solutions made it the ideal choice. The promise of improved financial visibility, streamlined operations, and enhanced data analytics capabilities were key factors. Additionally, Oracle’s cloud applications offered the flexibility and scalability needed to support Al-Shareef’s growth and innovation goals, while providing cost-effective solutions in a challenging market.

Proposed Solution by Raya

The project began with an initiation phase where Raya International Services (RIS) provided a clear vision of the project phases and deliverables. During the inception phase, RIS presented Oracle business process models within the cloud application and gathered business requirements to design the best solution. In the elaboration phase, RIS built a prototype of the solution, which was discussed in CRP sessions to ensure customer awareness and hands-on experience with Oracle Cloud ERP applications. Once the solution maturity was reached, RIS developed custom components and deployed Raya verticals. The validation phase included training and user acceptance tests, followed by a cut-over planning phase to prepare for data migration and production configuration, culminating in a successful go-live.

RayaIS proposed a comprehensive solution utilizing Oracle Fusion SaaS products to address El Shareef’s needs. The implementation included:

1. Oracle ERP Financials: To restructure financial architecture for better visibility and analysis.
2. Oracle Project Portfolio Management (PPM): To streamline project management and billing cycles.
3. Oracle Supply Chain Management (SCM Procurement, Order Management & Manufacturing): To enhance the procure-to-pay cycle.
4. Oracle Human Capital Management (HCM Core, Payroll & Absence ): To automate employee self-service, work structure, and payroll processes.

Business Results

The implementation of Oracle Fusion SaaS products brought significant improvements to Al-Shareef Sons Company. Real-time insights improved financial visibility and decision-making, while streamlined business processes and best practices reduced operational costs. Enhanced data sharing and collaboration across departments eliminated silos and improved communication. The adoption of a common user experience and well-defined processes boosted operational efficiency. Consistent infrastructure provided a cohesive look and feel, leading to higher user adoption rates. Improved data integrity and financial controls reduced operational risks, and integrated systems led to significant management cost savings.

Raya’s Added Value

RIS, a leading Oracle solution implementation specialist, played a crucial role in the project’s success. With extensive experience across various sectors and a team of highly qualified, Oracle-certified resources, RIS conducted analysis and data gathering sessions, prepared the solution design, trained business users, supported the UAT, resolved issues, and deployed the solution on the production instance. RIS provided comprehensive implementation, consultation, training, and service level agreement (SLA) services, ensuring a smooth transition and successful go-live for Al-Shareef Sons Company.