ERP – Implementation Services

Implementation
Services

Raya is one of the strategic business partners of Oracle in the Middle East and North Africa region.

In few years, since the establishment of Raya-Oracle consulting division in 1997, Raya has become the largest and one of the most recognized Arabic Consulting Partner of Oracle in the region.

Its knowledge and experience in Oracle Applications projects yields a unique understanding of customer needs and allows it to tailor cost-effective solutions to address those needs. Raya is the right business regional partner who has the ability to provide a wide range of solutions supporting your current and future business operations.

Our thorough knowledge of the product suite complements our deep domain experience to satisfy our customers’ diverse needs within all aspects of the implementation services that include

Gathering business requirements.
Setting the solution design based on best practices, till the system is built, tested, and deployed on production.
Business process analysis and definition, gap analysis, Conference Room Pilot (CRP) and prototyping for transaction validity as per business requirements.
Data conversion and migration.
Production transition, rollouts and parallel run, product training, post implementation audits and project management.

Advisory
Service

With the expansive applications landscapes becoming increasingly complex and business processes becoming more challenging & more relying on IT, your company might need to redefine business requirements or a new complete IT system.

Why would you take this heavy burden alone?

Raya International Service is your partner of choice to complete this most critical phase successfully & revitalize IT as a source of business innovation and differentiation and be more competitive.
Our advisory services will help you

Properly identify your business needs.
Select the most efficient, effective & cost saving IT Solution for your organization.

Upgrade
Service

Raya’s successful upgrade model, irrespective of Enterprise Application domain, has been developed in order to facilitate seamless and safe upgrade of the entire application environments ‘without’ adversely affecting any business processes.

Based on Raya’s experience & proven track record of successful upgrade Implementations, Raya has developed a flexible and scalable process, for the upgrade lifecycle for projects of varied sizes that would involve both our functional & technical experts.

Our upgrade services would include:

Evaluate & Plan

Perform Technical & Functional Assessment to the current environment.
Identify the right people & set detailed project plan.

Upgrade Test Environment

Perform Technical Upgrade (Oracle Database & Applications).
Perform Functional Upgrade (Review & reconfigure application setup based on changes in functionalities and new features).

Train & Test

Train key users on new functionalities.
Test the new release after upgrade.

Upgrade Production

Perform technical & functional upgrade on production.

Post upgrade support

Provide post upgrade support (technical & functional).

Outsourcing
Services

As the world of IT requirements rapidly changes, meeting business goals requires flexible models that secure the right balance of talent and expertise. In order to adapt to these critical demands, customers sometimes reach the point where spending on IT development is less important than what they use it for.

With over 15 years of experience and a powerful workforce of bi-lingual certified applications and technology professionals, we are proud to offer this outsourcing service for our customers in order to enable them to draw on the right mix of resources, while reducing their IT development cost structure.

Our customers will benefit from having ready-skilled IT staff for the different roles within their organization, while having the opportunity for On-Job learning for their own IT staff.

Support
Services

Building on its strong track record in Enterprise Solutions implementations, Raya International Services introduces support services to maintain and sustain a cost effective, healthy and up-to-date application, technology and human capital infrastructure for production state customers.

Raya Support Services provides your organization with rapid response, training, workshop, online support, remote trouble shooting and onsite support. The service is provided as a standard package or customized to your need.